Support Mechanisms
October 6
2 mins

Access Now – Digital Security Helpline

Access Now’s Digital Security Helpline is a member of the Civil Society Computer Emergency Response Team (CiviCERT), an initiative of the Rapid Response Network (RaReNet).
Access Now fights for human rights in the digital era. Through their 24/7 Digital Security Helpline, they collaborate with individuals and organizations to ensure online safety.

Access Now is a global organization dedicated to defending and extending individuals’ digital rights. It is composed of a diverse team of over 130 experts working worldwide. They collaborate with civil society, academia, and international and regional bodies from the private and public sectors. Engaging with various topics at the intersection of human rights and technology, Access Now defends the digital rights of at-risk communities by providing legal support and advocating for public policies that protect online freedoms.

Access Now operates a 24/7 Digital Security Helpline that offers real-time assistance and advice to civil society groups, activists, media organizations, journalists, and human rights defenders. This free resource is available in nine languages and provides various digital security services, including:

  1. Rapid responses to security incidents
  2. Personalized recommendations
  3. Follow-up support
  4. Risk assessments
  5. Development of security strategies for organizations and communities

They also offer educational resources on security practices, assist in securing technical infrastructure and social media, and provide referrals, capacity-building, consultations, and training to enhance digital safety.

Learn more about how to contact the Access Now Security Helpline on their website.

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